Help center/Account

Signing in

Email links, Google, and what to do when a link doesn't work.

Drome doesn't use passwords. You sign in with a link sent to your email, or with your Google account. Signing up works the same way: your account is created the first time you sign in.

  1. Go to Sign in.
  2. Click Continue with email.
  3. Enter your email address and click Continue.
  4. Open the email titled "Sign in to Drome" and click Sign in.

You'll see Check your inbox once the link is on its way. The link expires in 10 minutes. You can open it on a different device from the one you requested it on.

If you picked a starter on Templates before signing in, your new site is created as soon as you sign in.

  • The email hasn't arrived. Check your spam or junk folder, and check that you typed your address correctly. You can request up to 5 links per email address per hour. Past that, no more emails are sent until the hour is up, even though the page still says the link was sent.
  • You see "Sign in failed." after clicking the link. The link has most likely expired. Links last 10 minutes. Go back to Sign in, request a new one, and use the newest email.
  • You see "That link is invalid or expired." The link is incomplete. Copy the whole link from the email, or request a new one.
  • You see "Too many attempts." You've tried to sign in too many times in a short period. Wait a few minutes, then try again.
  • The button in the email does nothing. Copy the link printed below the button and paste it into your browser.

Signing in with Google#

  1. Go to Sign in.
  2. Click Continue with Google.
  3. Choose your Google account.

If you don't have a Drome account yet, one is created for your Google email address.

If you already have a Drome account with the same email address, Google sign-in joins that account, as long as Google has verified the address. After that, you can use either Google or an email link.

If Google hasn't verified the address, Drome won't link the accounts and Google sign-in fails. Sign in with an email link instead. If you still need the accounts linked, contact support.

If your account is unavailable#

If you see "This account is unavailable.", the account has been suspended or deleted and can't be signed in to. If you think this is a mistake, contact support.

Still need help? Email support@drome.site and we’ll get back to you.